Friday, April 11, 2008

typical call

Here is an example of a typical massage that I would leave for Healthy San Francisco clients:
" Hello this is Theresa calling for (insert name). I am calling from San Francisco General Hospital in regards to the Healthy San Francisco program, please call us at your convenience at our office so that we can assign you to a clinic, please call if you have any questions or concerns.

If we reached the client, we would ask them for identification such as a birth date or social security number. If the client was interested in being assigned to a medical home, we would go through a list of the locations of the clinics and have the client stop us when we reached on near them. We would then assign them to that clinic and call the next person.

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